
The Global Sustainable Tourism Council (GSTC) has revised the GSTC Accreditation Manual for Hotel/Accommodation and Tour Operator Certification. Version 4.0, now titled the GSTC Accreditation Manual for Certification Bodies - Industry: Hotel/Accommodation and Tour Operator, was approved on November 1, 2024.
Key changes in the GSTC Accreditation Manual are summarized below:
The structure of the accreditation manual has been revised to include general certification process requirements in the main document. Scope-specific requirements are detailed in the relevant annexes based on the certification scope.
Normative references have been updated to ensure alignment with the latest standards and practices.
A new clause has been added outlining the simulation of conformity assessments for Certification Bodies (CBs) that have not yet conducted audits for actual clients.
The risk assessment methodology has been revised to clarify and expand on relevant risk factors.
Requirements related to the resolution of non-conformities have been revised.
Additional qualifications for auditors have been defined.
Updates have been implemented to the technical review process and certification decision-making procedures to facilitate operations.
Changes have been made to certification requirements, including the addition of specific sampling procedures for multi-site, group, and Tour Operator (TO) certifications.
Clarity has been provided regarding requirements for assessment tools.
Certification requirements for multi-site organizations have been updated to mandate the auditing of all sites over the three-year certification cycle.
The revised Accreditation Manual v4.0 came into effect on November 1, 2024, with a one-year transition period. During this time, the new manual will be gradually integrated into the planned assessment process.
The GSTC Accreditation Manual for Certification Bodies – Industry: Hotel/Accommodation & Tour Operator version 4.1 revision, which includes minor changes and has no transition period, was published on February 10, 2025.
For more details, please visit the following link: https://www.gstc.org/gstc-accreditation-manual-for-certification-of-hotel-accommodation-to/